Widerrufsrecht

It may happen that you want to return an order, perhaps because the product does not meet your expectations or for any other reason. Whatever the reason, you have the right to cancel your order within 14 days of receiving it without providing a reason.

After cancellation, you have an additional 14 days to return the product. You will then be credited the full order amount, excluding shipping costs. The return costs are at your own expense, unless otherwise agreed upon. If you exercise your right of withdrawal, the product, along with all supplied accessories, and, if reasonably possible, in its original condition and packaging, should be returned to us. To exercise this right, please contact us via info@delistvinyl.com. We will then refund the due order amount within 14 days after notifying us of your return, provided the product has been returned in good condition.

If the product is damaged or the packaging is more damaged than necessary to try the product, we may pass on the depreciation of the product to you. Therefore, please handle the product with care and ensure it is well-packaged for return.

Exceptions are made for Second Chance products. Customers are aware that these are imperfect products and cannot be returned or refunded.

Product Exchange: Do you want to exchange your product? That's not a problem. You can contact us at info@delistvinyl.com. However, you will be responsible for the return shipping costs.

Incorrect Delivery Address: If you have accidentally provided an incorrect delivery address, please contact us as soon as possible. We will try to modify the order for you.